Community Support
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About the Community Support Category
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4 | 3861 | November 13, 2020 |
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Introduce Yourself!
Hello there! Thank you for joining our Kami Home forum! We’d love to get to know more about our Kami Community and hear what you think. Here are some questions you can answer to help us get to know you better: How lon… |
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196 | 26692 | August 4, 2025 |
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Welcome to the Forum!
Hello YI and Kami Community! This is a place for everyone to learn, share, ask questions, get help, and discuss everything related to YI and Kami Home security cameras and products. Your participation counts! If yo… |
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3 | 7607 | November 11, 2020 |
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Problema actualización
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5 | 1800 | May 11, 2025 |
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Desktop PC YI App works fine, lost most of the cameras on phone
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7 | 2114 | January 16, 2026 |
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Can’t log into my account
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7 | 2558 | August 1, 2025 |
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YI 2pc 2K Dome Security Camera
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2 | 1422 | October 21, 2024 |
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No support with “premium” plan
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3 | 1067 | October 19, 2024 |
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Change language back to english
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3 | 4839 | October 23, 2024 |
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Log In Problem with New iPhone
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2 | 956 | October 16, 2024 |
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IOS Yiot app Feedback
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4 | 1080 | January 28, 2026 |
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Charged twice..79.00 for kami and 99.00 for yi...WHY?
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5 | 2138 | February 9, 2025 |
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Where's my battery and light
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3 | 1846 | October 18, 2024 |
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Camera Rotation
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2 | 916 | October 10, 2024 |
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No me vincula camar al móvil
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2 | 973 | October 9, 2024 |
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Refund the money
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2 | 909 | October 8, 2024 |
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Camera YI Pro 2K with problems
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2 | 1375 | October 4, 2024 |
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Yi Dome Guard YRS-3019 reset button not work
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2 | 1099 | October 3, 2024 |
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My cam dosn't focus correctly
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2 | 1114 | October 3, 2024 |
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Unable to cancel free trial
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3 | 2085 | October 7, 2024 |
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Help please with Apple ID login
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7 | 1778 | September 30, 2025 |
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Sd card stuck and activity motion only doesn’t work
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2 | 703 | September 24, 2024 |
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Yi dome Camera 1080p skipping recording
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2 | 712 | September 24, 2024 |
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Yi Outdoor shows yellow light
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2 | 728 | September 24, 2024 |
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Yi dome Camera 1080p skipping recording
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2 | 637 | September 24, 2024 |
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Outdoor case/mounting bracket for YI home 2k pro
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2 | 1449 | September 18, 2024 |
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I can’t connect my camera
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2 | 885 | September 17, 2024 |
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Current account has expired
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10 | 2262 | June 21, 2025 |
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INDOOR Camera 1080p will not connect
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2 | 703 | September 15, 2024 |
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Login has expired, re login required
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3 | 891 | September 16, 2024 |