HI there I have a question I have YI cameras that I just got where do I find the battery on my camera at and does the yellow light come on when it’s charging and stay on when it’s not charging?
Hello @Cedge,
Welcome to the community!
Based on the photo attached, it looks like the camera is from another brand.
Can you confirm if you’re using the YI IoT app to connect the camera?
Since the camera is not from our brand, it is best contacting the manufacturer of the camera as they are more familiar with their camera.
If you need further assistance from us, you can also send a request by going to Profile > Customer Service or submit the request through https://store.kamihome.com/pages/contact.
Thank you!