HI there I have a question I have YI cameras that I just got where do I find the battery on my camera at and does the yellow light come on when it’s charging and stay on when it’s not charging?
Hello @Cedge,
Welcome to the community!
Based on the photo attached, it looks like the camera is from another brand.
Can you confirm if you’re using the YI IoT app to connect the camera?
Since the camera is not from our brand, it is best contacting the manufacturer of the camera as they are more familiar with their camera.
If you need further assistance from us, you can also send a request by going to Profile > Customer Service or submit the request through https://store.kamihome.com/pages/contact.
Thank you!
I don’t recognize the brand but if it is a Yi the yellow light only comes on when you re-establish power or are reconnecting to wifi. When you get a blue, your good to go. You can activate a light with the app showing the camera is online and for intruders to notice they are being recorded or viewed. If the yellow doesn’t go off then something is wrong. I have 10 active Yi cameras. I have very little trouble with them if I am not in a hurry to view a camera that is in the process of recording an event. It seems to severely slow down getting your live view.