Community Support
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Pairing Time Out Resolution
Hello Forum! Anyone having issues with pairing time outs, please try this solution listed below. This was shared by an awesome community member and I thought it deserved its own thread. From the community member: “I … |
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2 | 261 | June 9, 2021 |
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About the Community Support Category
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4 | 476 | November 13, 2020 |
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Introduce Yourself!
Hello there! Thank you for joining our Kami Home forum! We’d love to get to know more about our Kami Community and hear what you think. Here are some questions you can answer to help us get to know you better: How lon… |
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148 | 3364 | July 24, 2021 |
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Welcome to the Forum!
Hello YI and Kami Community! This is a place for everyone to learn, share, ask questions, get help, and discuss everything related to YI and Kami Home security cameras and products. Your participation counts! If yo… |
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3 | 1243 | November 11, 2020 |
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Deleted Videos with subscription
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4 | 14 | July 25, 2021 |
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Nightscape dash cam dead, ticket issued, no followup from support
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3 | 13 | July 25, 2021 |
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New to surveillance cameras
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5 | 17 | July 24, 2021 |
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where is my order and status?
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6 | 31 | July 23, 2021 |
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Yi home Camera 3 “WiFi password Error”
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6 | 23 | July 23, 2021 |
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My cloud not working
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14 | 48 | July 25, 2021 |
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Yi 4k+ action cam does not turn on
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6 | 32 | July 23, 2021 |
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Outdoor wireless not scanning qr code
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5 | 32 | July 23, 2021 |
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Yi Dome Camera U
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4 | 26 | July 22, 2021 |
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Dome Guard Malfunction
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8 | 27 | July 23, 2021 |
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Kami Doorbell Battery Issues
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2 | 21 | July 21, 2021 |
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Cloud service or working
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2 | 38 | July 18, 2021 |
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Not pairing after working fine
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2 | 28 | July 18, 2021 |
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No iCloud Service
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4 | 40 | July 18, 2021 |
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is there anyway to have playback from camera if there is no cloud ?
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2 | 56 | July 17, 2021 |
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YI Home Camera 1080P AI+ USB cable
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1 | 25 | July 17, 2021 |
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Yi Dome U - Italian app doesn't have face detection
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6 | 24 | July 16, 2021 |
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Question on Kami Cloud (EU) - Where is data located?
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4 | 39 | July 14, 2021 |
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Moved to new phone. Installed app, logged in > ALL CAMERAS GONE !!
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3 | 29 | July 14, 2021 |
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how do I achieve continuous recording on my sd
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4 | 63 | July 20, 2021 |
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Yi Outdoor 1080 camera reset button broken
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4 | 44 | July 13, 2021 |
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Multi-Camera View Audio
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3 | 26 | July 13, 2021 |
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Can't watch back
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8 | 73 | July 17, 2021 |
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No service renewal
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2 | 25 | July 9, 2021 |
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Dome U Pro Recording motion to cloud when Smart Detection settings disabled
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8 | 45 | July 11, 2021 |
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Become a retailer
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4 | 28 | July 7, 2021 |