No support with “premium” plan

I’ve been trying to get technical support to resolve a camera sharing issue for over a month. The email responses have been useless and the phone number that was listed in the app was inoperable and now is no longer listed. Absolutely the worst customer service I’ve ever experienced. I’m going to find a replacement and demand a refund for at least two months of non-existent service!!

Hello @Smdedonato,
Welcome to the community!
We apologize for the inconvenience. In order to assist you with the issues you’re facing with the camera sharing feature, please submit a support ticket through https://store.kamihome.com/pages/contact.

Thank you!

I just submitted yet another ticket on the same issue and still no “premium” phone support. This is a scam.

Categories