Change language back to english

Community Support
#1

I have had my outdoor wireless yi 1080 for a few years. After a power outage, I need to reset camera. It is now speaking in Chinese or mandarin and I can’t understand to reset it. How do I change it back to English?

#2

Hello @Pamc12345!
Welcome to the community!

Please contact our support team by going to Account > Customer Service or submit a request through https://store.kamihome.com/pages/contact.
Thank you!

#3

Hi,

Either you can speak to customer service from here https://store.kamihome.com/pages/contact or try this below steps to do on your own-

  1. Open the Yi Home app on your phone.
  2. Connect to the camera.
  3. Go to “Settings” (gear icon).
  4. Look for the option to change the language under “Device Settings” and select English.

If the app interface is unclear, you may need to reset the camera manually by holding the reset button for 5-10 seconds and setting it up again through the app.

Thanks :blush:

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