I bought a set of 2 YI Pro 2K cameras this week on Amazon, but one of the cameras is having problems. There’s no sound, I can’t sync it with the app and it keeps making noises.
Hello @Andrer,
Sorry to hear you’re having issues pairing your newly purchased cameras.
Please make you reset the camera prior to performing the pairing steps.
If that’s already been done and the issue persists, please submit a support ticket at https://store.kamihome.com/pages/contact.
Thank you!