Hola! He actualizado mi App pero ahora al entrar se me borró todo hasta mi plan de compra. Como puedo recuperarlo?
Hello @Eld!
Welcome!
Can you confirm whether you are still facing the issue? If yes, please submit a support request through https://store.kamihome.com/pages/contact.
Thank you!
It happened to me the same yesterday (happened also two years ago and that time support replied me), but this time once i wrote to support@yitechnology.com the recipient is full and my mail came back.
The link you posted up here doesn’t contain any email address or I don’t see any way to contact anyone, so not helpful.
I need my account back, with my camera and my paid Kami plan, how can I do?
(already deleted and reinstalled the app, nothing changed).
Thanks
Davide
@Alvin_Kami can you reply please?
Nobody is asnwering through support email, no answers here, not a single contact email through the link you posted. Three days have passed and my account is still not existing and I keep paying for Kami cloud without any possible access!!!
This isn’t serious, it’s more a fraud!