I now have the following problem. I have a new iPhone and since then I can no longer log in to the Yi Home app with my email. It always comes User unknown even if I use LTE
Regards
Hello @Humbi!
Welcome to the community!
Its possible you used your Apple ID to create the account. If you’ve used the same Apple ID on the iPhone you can try tapping on the Apple logo from the sign-in screen.
If you still need help, please submit a support request through https://store.kamihome.com/pages/contact.
Thank you!