Why you try to push everwhere Kami cloud, I do not need this !!! and do not want to see this when I want to see video preview
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We completely understand your frustrations @PeterMac but this is the direction all IP camera are going. There are so many benefits to using the cloud vs free storage or SD card. Wyze V1 is no longer being updated and Wyze encouraged everyone to upgrade to v2. What they didnāt tell their customers is that they had a major security flaw in the V1 that allowed remote access to their customers SD cards. With the cloud, you get full encrypted data and a better experience through the app. We offer a free trial period for any one interested to take a look. I strongly recommend giving it a try.
Sorry, but I really do not need this. I use it in different way. I pay for this camera and worked fine since now. Latest update 11.0.36.xxx totally make it piece of crap, I canāt use person detection anymore. Please Steven tell me how to downgrade firmware to previous one 9.0.36.xx Thanks.
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Hi Peter - can you tell me about your use case so I can better assist you?
If the firmware isnt listed on this downloads page, youāll have to contact support.
https://kamihome.com/firmware/
I have good hidden camera so I do not need Kami cloud subscription.
On firmware download page previous firmware for Yi Home 1080 AI+ is 9.0.19, I had before 9.0.36 on my camera as I remeber.
My DID is IFUSY65, does this firmware from this page will be good ?
How to downgrade it step by step ?
Please Steven help me, because email support do not want as I see.
@PeterMac You have to download the firmware to your SD card first, then put the SD card in your cam and this should sideload the firmware. This is tricky and causes issues. I donāt recommend doing this. I understand you donāt need a subscription but itās really just a click of the button and youāre out of that page. This is very common for most IP camera providers. They want you to be cloud subscribers to get the full benefit.
I put this firmware file on SD card and nothing happen.
Click of the button and you are out of that page - not exaclty, no more 6 seconds preview from cloud in Yi Home app ver. 5.x and higer.
Also, please return Smart AI Human detection on camera firmware side not server like you did in latest firmware. I tested this and was time that not worked, probably problem was with your server and no one was recognized so this is not secure option to detect human/person if something is wrong with server.
I have 26 YI cameras across 2 different locations, a mix of Dome, Outdoor 1080p and Home3 cameras. Most of the cameras stop recording in continuous mode occasionally, reformatting the sd cards usually fixed the problem. One recent case is a newer 1080p Outdoor camera with a new sd card, both installed within 30 days. Last night around 7pm the continuous stopped recording, the sd card stated 25G available and everything else looked normal. I am using quality sd cards, most of them Samsung 32G EVOās. Also had the same thing happen yesterday afternoon with a dome camera, again formatting resolved the problem for now. Is there a permanent fix?
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thanks for coming to the forum for more information @yi26cameras I am sorry to hear your having issues saving recorded videos to the SD Card.
What firmware version is on the 1080P
What firmware version is on the dome cam?
What version of the app do you have?
Are you android or iOS?
What type of detections do you have turned on?
Just a few questions to help us make our recommendation. Your patience is greatly appreciated. I look forward to your response.
Hi Steve,
My details as requested:
What firmware version is on the 1080p
Latest: 9.0.26.07_202104231123
What firmware version is on the dome cam?
Latest: 4.6.0.0A_201908271549
What version of the app do you have?
Latest: 5.5.3
Are you android or iOS?
iOS 15.4.1
What type of detections do you have turned on?
1080p: motion, detection and frequency set to high. Continuous recording enabled
Dome: No detection, continuous recording enabled
The other odd thing is 2 of the dome cameras can not be toggled to off and the cards can not be formatted even though the app says it was.
Hey @yi26cameras thanks for sending this info over. Let me take a look and get back to you with more info. Many thanks for your patience.
Yi is aware (not award) of these issues and is doing nothing apart of trying to offer extra discounts (60% today to me) for a service we donāt want. If I buy an SD Card to avoid buying cloud service, itās what I expect.
Yi realized SD Card is an option for some customers and Yi has upgraded the firmware of the cameras to force moving to cloud service. If not, thereās no more alerts storage locally. Thereās nothing.
So, please, donāt say anymore that Yi is aware of that issue. Just fix it.
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Hi all,
in addition to Jucetaās words, I can say from a lawyer perspective that YI is cutting cameras functionalities already sell inside to the goods. Can be sued in court because subtract benefit to the users after they bought the cameras with those functionalities.
If YI donāt fix this, coming back to the original functionalities, will receive most negative feedback on my blog and towards cheined bloggers, and social media too.
As a results YIāll receive Amazon order cancellations and complaints from customers who have been buying their cameras for many years.
I agree, complaints and returns will rise sharply. I recently purchased another Yi Home 1080p and followed the firmware upgrade only to realize that the function that lead me to these cameras have been removed. Not happy and anxiously waiting for the class action lawsuit.
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so I purchased 8 cameras (Yi Home 1080P) and purchased 8x 32GB micro SD cards in middle of 2022. I did this because in 2019, I bought 1 Yi Home 720P camera and enjoyed the benefit of having eyes on where I need to detect motion and record it. Many firmware updates, and many app overhaulsā¦thereās been ups and downs to progression. The latest firmware released on December 9, 2022 (version: 12.2.0.2_202212091350) has rendered all 8 of my camera useless if I do not subscribe to their monthly plan. I bought these because Yi (aka Kami), designed and supported a product that was ideal for my needs - it allowed me to playback activity at an affordable price - you know, a stand-alone product that did not require a monthly plan etc.
I have forwarded this over to Amazon, and they have escalated this to a specialty team at Amazon for review. They have pointed out that if my comments listed above are factual, this would be deemed a violation of Amazonās policies and restrict Yi/Kami from being sold as originally listed on Amazon and require product exchange to comply with policies set forth. This is only applicable to those that purchased on Amazon since December 9, 2019 (they go back 3 years from the time of the consumer-right violation(s)). They said the process of investigation can take a few months. Weāll see.
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Thanks for this information, I will be following this thread. I too bought all my Yi Home cameras from Amazon. Iād like to keep the cameras and roll back the firmware, they did the job I originally bought them for.
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Human detection is a features present in the hardware. 6 seconds is stored on their servers and has a cost. We just need a push message with write: Human Detected. It is so simple: if you want a features that is not inside the processor, you have to pay. Simple and clear. We do not want to hack the camera: We want to trust your company !
I have yet to see any worthy effort or attempt by Yi/Kami in resolving the issues 1000ās of users are experiencing. Reddit is filled with people discussing the recent tactic and violations by Yi/Kami. Then on Amazon, the 1 & 2 star reviews for the last 2 monthsā¦read those. There are a lot of folks very sorry they trusted Yi/Kami pushing that firmware update. Every single camera that downloaded/applied the firmware (anything released on and after November 24th, 2022) is affectedā¦or should I say infected???
The replies I have gotten with very clear context and images showing what is going onā¦ replies are a joke. They ignore what I am inquiring about and just reply to something I can only presume some other customer asked them about.
I am thoroughly bummed by this as everything was goodā¦for yearsā¦then they push these firmware updates and render usersā cameras useless unless you pay $$$ for cloud service.
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Yes they have totally ignored me on hereā¦ Steve_kami etc no where to be seen, its an absolute joke, how can they get away with doing thisā¦
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