I recently bought cloud subscription and I am a bit disappointed… All my cams have also SD card inside. I recognized that sometimes recordings are missing in the cloud or are incomplete but are available entirely on the SD card.
For me it looks like that in case of an event but internet shortly not available the recording will not be synced to the cloud when internet is available again…
oh dum and i got my in 2018
Hi Burchis, buy the same camera on Amazon, swap it out, and with new camera(s), simply to not update firmware. I did this recently to ALL my cameras, and they all work wonderfully now. Not one hiccup. Return your old camera and keep the new… enjoy 
Sorry to intrude YI has stopped me talking about time stamp on cameras I am not allowed to ask or say anything about them totally fed up with them only 1 camera left only because it is so hard to get too and replace went to TP-Link far better quality especially the star light ones time stamp as standard have 10 set up sorry for butting in
shireking
Preformat your SD card somewhere else, like computer or laptop, then use it in yiiot cam. It worked better
I have 2 cams since december. I have lots of problems. First time I hear about sd cards is right now. My app only let me record withba subscrition so I paid 79,99€ to be able to have recordings but since now any recordings on the cloud and I only have 1 picture of the detected motions, so no video. One of my cameras dosn’t pairs to the dock since 2 werks ago (don’t know why) and I would like to disconect o “off” the cameras from time to time but it is not posible as there is not an “off” button, ant tje camera makes noise or I don’t want de camera to be conected.
Can you help me? I find this expensive, uncomfortable and useless
@Maria: I tried to help and answer your questions, I am kind of confuse, so the answer may not to the point.
You want, sometimes, the camera off. Turn off the power supply, the camera will be off.
Or, in the yi iot mobile app, click your cam>right upper corner the hexagon icon is the setting> the first line, turn camera on/off.
On some model, camera>settings>Alert settings>Schedule will allow one to set schedule for the camera on or off 7 days a week and 24 hours a day, re cycling. It worked well for me. Not all cams have this function.
I am sorry if that is not what you ask. Post back, we will help you. No. I do not work for yi tech, I am just a user.
At this point, guys, I decided to uninstall my YI cameras and destroy them, no SD card registration after firmware and App upgrade, so long time to connect, and react command with huge lag.
We have more affordable on the market and I don’t want to waste more time with YI.
See you on other channels.
Is it possible to downgrade firmware? And have anyone tried custom firmwares. I would like to try, but my Kami wire-free outdoor cam is not in the supported device list for custom firmware. If anyone know about some workaroud please PM me?
How do you format in camera
so bad company with so bad reputation. force clients to buy cloud by bother clients with advertisement.
Another issue with this company. I’m done with their mickey mouse crap. Won’t buy their products again.
Sad to say but that’s my last camera down all gone that’s 8 in the garage in a box for sale the memory cards are worth more to many issues
Now they delete my sd card recording and force me to buy kami cloud.
I abandon all YI/KAMI discussions and will throw away all of their cameras as the company is unreliable, inconclusive, unresponsive, and just trying to extort money from people who had bought an item and end up having to pay for a service. Shame on them!
yea me too, im now stuck with the subscription which i am unable to cancel because of their stupid system.
they say i have to respond to their cancellation email within 48 hours and until now there hasnt been any response at all from them.
They company died and still sucking money from our credit cards locked into the system
I have been emailing with their customer service back and forth to cancel the subscription. Each time they reply back asking me to confirm that I want to cancel and each time I tell them that I want to cancel ASAP. This is sounds like a scam to me, do not ge the subscription.