Hi there. Is there any way to troubleshoot issues with night vision and IR on a dome 1080p pan/tilt?
My camera is in a dark bedroom and is used as a baby monitor. During the day, the camera works fine in the light. When the lights go out, it clicks, shows black and white, but cannot see any details in the room (eg the bed etc).
I have moved in a back up baby monitor (not from Yi). When this is on, the 2nd monitor’s IR is visible and the Dome clearly picks up all the details in the room using night vision. When I switch off the baby monitor, the Dome goes effectively dark again (except tiny amounts of light under door etc). It seems like the IR is not working.
Any suggestions? Firmware is up to date as per the app and website.