Thanks for your reply. I ultimately decided to buy a years cloud storage for $27. After reinitializing the first camera that I set up, I’m getting “some” better results. My alerts are only about 25% valid. They may be getting set off by indirect car lights that pass my house, but don’t shine on it directly. (I keep the camera pointed below the street level). I also get a LOT of bogus alerts because of minor shadow shifts from the wind. Problem now is that I have 5 more cameras and I’d like to set up 2 or 3 more, but I seem to be wasting a lot of time looking at alerts that mean nothing.
On the other hand, I have installed 3 Ring cameras that are working GREAT! They cost 3-4 times as much as the YI loT cameras, but I’m getting 0 false alerts. I’m on a 30 day trial, so I don’t know what it’s going to cost for the basic video coverage that I want, BUT I think it’s THE WAY that I should go. Too bad, YI loT’s system could have been the way to go. Now I should find someone that wants 4 -5 of their cameras.
However, my YI loT cloud purchase DID get rid of all of those OBNOXIOUS pop up ads!
PS - does anyone know why the YI loT box sez 5G on it, yet the instructions say only 2.4 G is supported? My router provides both 2.4 and 5G service. I think my Samsung Android phone switches between the beat signal - in it’s opinion. I don’t know how to freeze the phone to 2.4G for the initial setup, so maybe the problem is me!
Just too technical for an old guy! Ring sets up and operates better IMHO.
Hi. I supposedly have the 15 day, one camera subscription but no full clips ever show up under the cloud storage. This is the latest app under iOS on an iPhone 14 Pro.
When I select cloud, I see thumb nails for 15 days. I tap one and no footage is shown. I also have an SD card, and only about 1/3 of the 6 second clips are available to view as full clips from the SD card. When I see a 6 second clip, tap it, for cloud, I’m told no videos have been uploaded for that day (even for yesterday). If I select SD card, it shows it downloading, gets to 99%, jumps back to 90%, then says it can’t connect to the camera. The camera is on line as I can view the live feed and control the camera without any issues.
So I’ve been paying for cloud which is not working, and using an SD card that only works occasionally. I’m open to suggestions. Thank you.
One update on this: I pulled the memory card out and put it in my computer. All the video files are there that I expected to see in the app. So I can view with my computer, but they do not show up in the app. Seems like a big.
And still cannot see any cloud files.
Update 2: reset and started the camera. Now cloud shows up, but app still will not display SD card videos if the cloud is on. If I turn off the cloud, the videos can be played. Looks like a bug to me.
Do you guys understand or not. All those pushed ads only annoy your customers.
Surveillance camers users don’t care about those stupid ads at all.
Help I’ve never paid for membership. Always had SD cards in the cameras and I now have this… what am I suppose to do?
You changed software cant use sd card now cant even watch live now yall know what you did when you up dated software ripoff thats wat useless not the cameras the tech bros bait n switch ba
this crap started today for me and no way of stopping their ad and restricted viewing of stored data…this is their new policy of forced subscription ? at least have the balls to post this new policy on Y1 company website so no misleading customers !
FUCK FUCK yi home and fuck kami home.
They even limit my own sd card viewing time to 90 seconds.
FUCK them.
… Same here - must a problem.
I even can not change to HD resoulotion…
What is going on here?
Can we have an official statement here?!
I’ve shutdown 7 of my 9 Yi cameras because of the Ads.
I bought them when there were no Ads, I installed SD cards in all my cameras to be able to record videos without using the Cloud service.
Everything was great for quite a while, loved my Yi cameras, then the Ads starting showing up.
What gives Yi the right to push Ads on devices I paid for and run on my private network??
Anyways, sorry Yi it was good for a while