Set up YI Home cameras to work with Google Assistant

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#143

Great feedback @Woolywonk I will pass the info along :slight_smile: as we move forward, more and more integrations & features will be rolled out.

#144

Ho Patrich,
Lā€™ok currently experiencing the same issue se Fiuwe: same error while trying to connect camera to my google home.!
Can you Please help me?
Thanks!
Pquaran

#145

All now works OK for me too, after I removed my Yi account from Google Home and then reconnected it. Iā€™d tried this before and it made no difference, so something must have been updated recently.

One remaining issue thatā€™s annoying ā€¦ when I show a camera, it seems to stutter and pause 2-3 times before finally showing a picture. This means you can have a 5-10 second delay after it first starting to show video and having a steady picture.

Any way this can be resolved so that we get a steady video stream more quickly?

#146

@Gooman I am glad all is working again. The time it takes to upload the stream would be dependent wifi. How is your connection? Speed?

#147

I have 55Mb/s downstream, 20Mb/s upstream.

The problem isnā€™t so much the delay on starting. Itā€™s that after itā€™s started, it pauses then plays a couple of seconds then pauses again, repeating this a few times before itā€™s stable.

You can see a short video of this behaviour here: https://photos.app.goo.gl/4yWgfAzQsdRASm4L6

If I reconnect to the same camera again immediately afterwards, thereā€™s no pause/play cycle - it just plays straight away.

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#148

Hi Steve, Thanks for your kind reply, but I am waiting since more than 2 months now for your team contacting me, and my problem is still not resolved. Could you please look into it? I read itā€™s a pretty common problem people experience, should be addressed by the support team I guessā€¦
I am looking forward to your answer, thanks!

#149

Hey @Mirco Thanks for your patience! A couple of questionsā€¦

How far away from the router is your camera? And, are you using 2.4ghz or 5 ghz?

#150

Hi Steven,
Itā€™s an open space, no walls in between. The router is 5m from one camera and about 10m from the other one. Signal is strong. I use 2.4 ghz. I tried it all, resetting, disconnecting, start from scratch. Nothing to do. The cameras are not recognised.

#151

My Yi Cameras are no longer working with Google home. I have removed them from the app and also unlinked them from accounts.google.com. However when I try to relink my account I get the message (couldnā€™t update the setting, check your connection)

I also get the delay as experienced by @mirco

1 Like
#152

@Steven_Kami Any news on my pausing video issue?

#153

Thanks for the information. I am following up with the technical team on this one.

@balbyb Thanks for lettings us know. I will follow-up with you both shortly with more information

#154

Here are some trouble shooting steps to try. We are looking into this further now. But please try these steps:

Step 1: Create a YI user account and set up a camera

  1. If you havenā€™t already, please download YI Home app or Kami Home app from the App Store or Play Store and create an account
  2. Follow the instruction to set up camera(s)

    Step 2: Connect YI Home devices to Google Assistant
  3. Download and open the Google Home app
  4. Tap the + symbol at the top left.
  5. Click ā€œSet up deviceā€.
  6. In the Set-Up page, select ā€œWorks with Googleā€ at the bottom.
  7. Under ā€œAdd devicesā€, search ā€œYi Home Camera (if using a YI camera) or Kami Home Camera (if using a Kami camera)ā€.
  8. In the next step, select the region of the YI Home or Kami Home account. Enter your YI Home or Kami Home account email and password. Click ā€œLoginā€ to authorize Google to access your devices.
  9. Once linked, select cameras from the list and add them to a room.

    Step 3: If you are streaming to a Nest Hub, make sure the device is set up. If you are streaming your camera to a tv with a Chromecast and Google speaker, make sure the device is set up.

    Step 4: Control the YI Home or Kami Home cameras with Google Nest Hub or Chromecast with Google Nest speaker.
  10. To show the camera, you can say ā€œOkay Google",
  • ā€œStream [camera name]ā€ (Nest Hub)
  • ā€œStream [camera name] on [Chromecast device name]ā€ (Chromecast w/ Google speaker)
  1. To stop viewing the camera, you can say ā€œOkay Google, stopā€ or "Okay Google stop [TV/Chromecast device name]"Note: Cross compatibility is supported with the use of either the YI Home or Kami Home app.
#155

Hello,

Iā€™m new to this community, and i am having issues when trying to connect the yi camera with google assistant.

Can you help me?

Iā€™ve tried those steps, but no sucess :frowning:

Thanks in advance,
Ivo Moura

#156

@Mirco @balbyb What camera model are you using?

#157

Hello @godeye Welcome to the community! Glad to you have

What camera model are you using?

#158

Iā€™m using the Yi Dome Guard.

#159

I have 3 1080p internal and 2 yi outdoor

#160

Last questions @godeye @balbyb

what phone device? Apple or android?

Operating system version? (can be found in your phones settings)

Is the app version up to date? Yi or Kami Home?

Where are you located?

Thanks for your patience and understanding!

#161

@Steven_Kami I use an Huawei P20 pro with Android 10.

The Yi app is up to date, was installed today.

Iā€™m located in Portugal, but I tried logging in in different countryā€™s.

#162

Hi

S20 fe android 11

App up to date

Based in UK

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