Set up YI Home cameras to work with Google Assistant

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#83

my 1080P yi camera works but my older 720P version ones do not. any information on this?

#84

Hi,

@Stiz The reason why your YI Home 720p camera doesn’t stream with Google, is because it’s a first generation model camera and is not supported.

#85

ty for the response.

#86

Hi, new to the forum but looks like the team are good at helping out and discussing new features. I agree with the above that it would be nice to be able to view in the Google home app - is there a forum from Google where we can ask them to make this available to the Yi team?

Another useful Google assistant feature might be being able to turn the camera on or off. That way they could be intergrated into a routine (say a bedtime routine). Thanks!

#87

Hi Oli! Welcome! We love to help out whenever we can, so thanks for noticing. :smile: That’s not a bad idea about making some noise in a Google Forum. I’ll take a look into it.

#88

Hello. I have it setup with google home my YI Home Camera 1080p but in Home app I have this issue

Screenshot_20200522-064137
Screenshot_20200522-0641371080×1920 106 KB

How can i setup it to view my cam in GA?

#89

Hi,

@kayo77 I can see that your YI camera is linked in the Google Home app. In order to stream your YI Home 1080p camera with Google, you need a Nest Hub Display or Chromecast with Google Home Speaker. Once you have set up the device you are using to stream the camera, use the following commands.

  • “Show [camera name]”
  • “What’s on [camera name]?”
  • “[Camera name] on [Chromecast device name]”
  • “Play [camera name] on [Chromecast device name]”
  • “Show [camera name] on [Chromecast device name]”
    “Stop [TV/Chromecast device name]”
#90

I too log in with Facebook and am unable to connect to my google home account because there is no facebook log in option in the connection screen. Please help asap.

#91

Hi,

@gbarb18 That is correct. There is no Facebook login to link the YI camera in the Google Home app. Please follow these steps to stream your YI camera with Google. You will need to create an account in the YI Home app. Please refer to this link. https://help.yitechnology.com/hc/en-us/articles/360003646193-How-to-create-a-YI-Home-Account-. After you log in, you will need to pair your camera under this account in the YI Home app. Link the YI camera in the Google Home app by signing in with your YI Account. After the camera is linked in the Google Home app, use the command to show and stop the camera stream.

#92

We have some great news! Kami Home Cameras now also work with Google Assistant and the Google Home Hub.

#93

Hi all, I’m still not able to connect YI Home Camera service to my Google Home account due to an error like “Unable to update app setting. Check Connection”
I’m trying to link it from Italy, using my android phone.

Can you help me ?

In order to set up your YI Home cameras to work with Google Assistant, please follow the directions below:

Set up YI Home devices to work with Google Assistant

How to view YI Home cameras on Google Home Hub

Step 1: Create a YI user account and set up a camera
OK

  1. If you haven’t already, please download YI Home app from Google Play and create an account
    OK
  2. Follow the instruction to set up camera(s)
    OK
    Step 2: Connect YI Home devices to Google Assistant
    NOT OK
  3. Open the Google Home app
    OK
  4. Tap the + symbol at the top left, to Add a device
    OK
  5. Under “Add to home” select the Blue Plus symbol to “Set up device”
    OK
  6. In the Set-Up page, select “Have something already set up?” at the bottom
    OK
  7. In the “Manage accounts” page, find “Yi Home Camera” from the list
    OK
  8. In the next step, enter your YI Home user account email and password and authorize
    Google to access your devices
    NOT OK, after I write my email and password, going back to goggle home setting, I have error : “Unable to update app setting. Check Connection”
  9. Select cameras from the list and add to a room

Android YI HOME version 4.60.8_20200710
Android Google Home version 2.25.1.5
Android version 10

BR

#94

Hi,

@fiuwe I was able to locate the ticket you created when you emailed our customer support. I will further address this matter in that ticket.

#95

Hi, I have been having lots of issues with 2 Yi home cameras working on my Google Nest Hub. They seem to work sporadically and even when they do work, only show the video feed for a short while before it stops working (looks like it is trying to connect but doesn’t). They work fine when viewing on my mobile phone so I know that internet is not an issue.
I have not been able to view the cameras at all for the last few days (I get the message, "sorry its looks like the stream is currently unavailable from “X” camera”), could this be due to a software update on the cameras that happened a few days ago?
Please can you advise how I can fix these issues to have a steady and reliable video feed on the Google home hub mini?
Many thanks for your help.

#96

Hi,

@iMAOther To isolate this issue, please try the following:

• Move the Nest Hub and camera next to your router. Power cycle the Nest Hub and the camera. (Unplug if for 5-10 seconds and plug it back in)
• Ensure there are no obstructions that may block the Wi-Fi signal between the router and both devices.

Then try turning off the camera in the YI Home app and then turn it back on. To do this, go into your YI Home app and click the hexagon symbol inside your camera thumbnail. In Settings, at the top of the screen, click on the green toggle switch to turn the camera off. Click the grey toggle switch to turn the camera back on. After doing so, try to stream your camera with Nest Hub.

If that doesn’t work try the steps below.

  1. On your Nest Hub screen, swipe down from the top. Click on Cameras.
  2. From the list of cameras shown, click on the camera you are trying to view.
  3. The camera will link up and show it streaming on your Nest Hub.

Use the commands from the list below to stream the camera with Nest Hub.

  • “Show [camera name]”
  • “What’s on [camera name]?”
  • “[Camera name] on [Chromecast device name]”
  • “Play [camera name] on [Chromecast device name]”
  • “Show [camera name] on [Chromecast device name]”
    “Stop [TV/Chromecast device name]”
#97
#98

Hi.

I have a couple of Yi cameras. I try to stream them to my chromecast ‘hey google stream nursery camera to tv’. I will get one image but not streaming video. It happens on both cameras.

Any ideas?

Jonathan

#99

Hi Jonathan, thanks for joining the forum. In the cameras settings, please turn the camera off and back on and let me know if that helps.

#100

Hi. I am afraid that doesn’t help. I load the camera onto chromecast then try to turn them off and on. The effect is the same. Just stays with the opening image.

#101
#102

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