Another update today… Still the same issues with SD card playback
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You can use the scroll bar to go beyond 2 days with SD card. We understand your frustrations and are working to fix it all. Next week we’ll have a release that addresses most of your concerns. We thank you for your patience while we work through these challenges.
So sad to hear what you are saying you have spoilt a good thing how many cameras are going to be returned to Amazon i would if I could got 7 was looking to getting 2 more outdoor cameras please I waited
Why can’t you just admit you have made a mistake and put the old one back
shireking
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5 cameras…this new interface SUCKS BIG TIME!! I have the same problems everyone else is complaiming about.Roll back to old interface!
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Hi Steve - that’s good to hear. Do you know if the date will return to the scroll bar so when we view back on the timeline we can see what day it is we are viewing? this is really important.
@Colhoun You are correct , you can scroll back but there are no activity alerts except for the current day.
Scrolling back is a extremely difficult and there is no prior indication that there is any activity all, so it can be very frustrating just trying to see if anything happened yesterday or the days before.
@Steven_Kami Could you please restore the activity markers on the SD Card for all the days that have been recorded on the card.
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Hello All - we are expecting a release at the beginning of next week to address your concerns and bring back some of the missing features. Your patience is greatly appreciated while we work to improve the overall experience for everyone.
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We do not recommend downloading old APK. If you download an old APK from a App Store that is NOT Google Play and it ruins your camera, there is nothing we can do to assist you. Having an old APK will most certainly hinder your ability to be compatible with new firmware releases. Anyone who posts any information about 3rd party sites offering old APK’s will be banned from the forum. This is your first and last notice. We cannot stress enough the risks of downloading from 3rd party sites. Thank you for your patience while we work to resolve this issue.
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So Steven, why was my reply to you deleted? It was not bad nor was there hateful or foul language? I suppose this one will be deleted as well? I guess everyone needs to go to a third party forum to keep their entries from being deleted?
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If your post had the slightest negative connotation about it or maybe you mentioned the weather getting cold outside then that seems a good enough reason to delete posts and topics.
Awful moderation if you ask me.
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I even said I thought the application was a good design just that they were removing functionality that I had available when I purchased the cameras and was one of the reasons I purchased them and put a 32GB card in. But, in now way was it hateful, disrespectful or was foul language used. I agree, time to find a third party forum.
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People need one way or another to get footage off cameras before memory is overwritten people are desperate
Please fix it quickly
shireking
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Well it’s technically over halfway through the week, the promised update that was due at the start of the week to fix all of our issues still hasn’t appeared I’m guessing this is down to the more rigourous testing that’s now being undertaken?
Any update on the update almost another week gone by ???
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You commented on thread that was deleted. If the original comment is deleted not yours. Here is your message:
from @myet01: You know, this isn’t about bad app functionality which I think is better than the old version of the app. It’s about taking away functionality that we had when we first bought the cameras. I have been using Yi cameras and I have 5 of them for 2 or 3 years and gradually you have been taking away a little functionality here and there in an effort to get us to purchase the cloud. That is why I purchased a 32GB card for my cameras so that I could have recordings for days. Now I only can have 3 days worth and to me, that means you lied back when I purchased them because you have now changed the limitation of the amount of recording I can do. I like your cameras but lets face it and be honest, you are gradually taking more functionality away in an effort to make people move to the cloud to get it back.
Will the coming update be proper tested this time, before it will be released?
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Added the above broken promise to the rest of the broken functionality of the app.
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We have released iOS and will be shooting to release Android tomorrow. We thought it be better to not rush and get it right. Its already been reported by our iOS users that the app is back to normal and the most recent release had the major improvements to get us over that hump. Your patience is greatly appreciated. As soon as Android is out, I will announce it across the forum.
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You bet it will be. Already receiving reports from iOS users that all is back to normal. Android is expected tomorrow.
Got the update today , still not right though , I am limited to 3 days worth of SD card playback (128gb card) no timestamps overlayed on downloaded videos, connected via WiFi , 3g network it takes multiple attempts to connect to the camera, motion activity events do not get changed to viewed once viewed. Sometimes when viewing motion events it says I need a cloud plan even though I’m in SD card mode…