Hi. I bought new camera. During first run app asked to update firmware I accepted fw update. Suddenly yellow light apart and is always on. No connection to camera, nothing happen after reset and restart. I have also downloaded sw on sd cart but also nothing happen. Still yellow light. Any advice?
Hi
A couple things to check
If your router uses some kind of security software you might have to disable it temporarily.
Also, make sure whatever device your using to setup the cameras is on the 2.4ghz Wi-Fi channel
Once the cameras are setup it really doesn’t matter if your phone is on the 2.4ghz or 5ghz channels.
Give that a whirl
Good luck!
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Hello @roman.iwaniak If all else fails! Please, contact our support team by visiting www.kamihome.com/contact or emailing support@kamihome.com. Our stellar support team is standing by and ready to help :)< br>
I also recommend going to our FAQ page listed below:
help.yitechnology.com
I would start by giving this article a read: https://help.yitechnology.com/hc/en-us/articles/360045368593-What-do-the-different-status-lights-indicate-
Find your camera model for more detailed instructions on how to troubleshoot