Hiya - We have the YI Outdoor Camera 1080p, Security Camera IP65 Waterproof, IP Camera Wifi for Outdoor Surveillance, Bullet Camera with Motion & it has some pretty bad sound distortion - I’ve checked to make sue that it is using the latest firmware (& it is…3.0.0.OD_201809111054) - The camera is fitted outside but under cover - Do you have a possible fix for this distortion - FYI the camera is less than a year old (13th Oct 2020) - Thanks
Hey @GooseFT Welcome to the community! Glad to have you around but sorry to hear you’re having some sound distortion issues. Can be incredibly annoying.
Are you using the Kami Home or Yi Home App?
What is the power source to the camera?
How far is the camera from the router?
Is the camera difficult to get to you?
If you have easy access to the camera, I recommend deleting the camera from your account, use a paper-clip to press the reset button on the camera, follow steps to repair the camera and get it back into your account. Test if the sound distortion is still present.
Keep us posted