Yi IOT malfunction

My camera doesn’t work now for 3 h , I tried to reset it after restarting is stated to make a tic tic noise like a beep every min . I deleted the app and I reinstalled it , tried to login but it doesn’t let me

Keep showing me invalid data format . Tried to make another account, with no results…
Please help me.
Thank you :pray:

We sincerely apologize for the recent system issues you may have encountered while using our platform. We understand the frustration and inconvenience this may have caused, and we want to assure you that we are actively working to prevent such occurrences in the future.

Our team is diligently implementing safeguards and improvements to enhance the stability and reliability of our system. Your satisfaction and trust are of utmost importance to us, and we are committed to providing you with a seamless and enjoyable experience.

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