Thank you for the fast fix! 非常感谢！
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What if I don’t have a computer or an SD card? Can you create another link to do it remotely or through the app or on the cell phone?
I’m not sure if this is a common issue, but I’m going to share my experience anyway. My issue with the file was two-fold.
1: My SD card was too large to read when attempting the update (64gb). As this was the smallest SD card I owned I had to use Windows Disk Management to create a small partition then format said partition to FAT32. That’s when I ran into the second problem.
2: The file listed above has one tiny issue; when you download the file it saves as home_m25.txt. As is the camera won’t recognize it to flash it. Simply rename the file to home_m25, dropping the .txt.
After that, the camera recovered and it is now back in use. I hope this information will save at least a few people from the headache of figuring this out.
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Hi Aikedab,
Currently we are unable to provide a remote firmware update. If you do not have a laptop or computer available, you will have to ask a friend or family member. Alternatively if you have any public facilities such as a Library near by you may be able to try there.
Hopefully, we will share more update soon.
What about Dome cameras. my one stopped recording after the update.
On 4/2/2020 8:00pm EST I revived the following notification. I stopped immediately after I see the latest version year is before the current version.
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Hi @sam20 and welcome to our community! Please email support at support@yitechnology.com so we can take a look at this for you!
Still not working!
On a Mac. Is there a fix for Mac computers?
Hi @bradley, these links are for a firmware update for the YI Home Camera 3 and YI 1080p Home Camera. If you would like to access the Yi Home app on your MAC you can download the YI Home app on the MAC App Store here: https://apps.apple.com/us/app/yi-home/id1215244636?mt=12
Hope this helps!
Hi, I have a Yi Home Dome Camera 1080p and a Yi Home Outdoor Camera 1080p.
They both are connected to my iPhone app and seem to work just fine.
However I can’t seem to see them on the Yi Home Mac App (Version 1.1.5 (1.1.6)).
Please help as I really need them to work on my mac to monitor my business remotely.
I look forward to a prompt reply. Thank You.
Hi @tusharbhatnagar, please reach out to support@yitechnology.com so we can take a closer look at this for you.
Already emailed them when I commented here, waiting for Support’s response.
@tusharbhatnagar If you would like I can check on that for you! I will message you directly to get your information now!
I followed the link and my camera has never worked correctly again. I am requesting a replacement camera, please. I NEED my camera for safety reasons and I have not even used this camera for a year yet and I paid for a subscription that I can’t use. Please replace my camera.
@aikedab I am very sorry to hear you’re experiencing issues. Please contact support@yitechnology.com directly with a Forum / [issue] title and your case will be handled individually.
I have 3 Yi Outdoor cameras - why isnt there an update via the Yi Home App:
Im on firmware from 2018 ???
My cameras are 20 feet up a wall on the side of my house - i shouldnt have to take out the SD card when you can push a firmware update out via the App.
Its 2020 for god sake not 2005 !
Your YI Outdoor cameras are running the most current version of the firmware.
The app shows they are up to date. I just confirmed it with my camera this is the latest firmware.
