Hello
just bought a brand new Yi Dome U Camera. I have an issue with motion detection that toggles off on its own, either when I shut down the camera via the app, or even after a few hours running.
The issue seems to be random, and of course no restrictions on working hours are in place.
I have reset the camera two times, does not help.
Thank you!
Hello there are numerous reports of this behaviour from an increasing number of customers on the forum.
Looping in @Steven_Kami for awareness.
Hello all - Thank you for bringing this to our attention. We are currently working to resolve this issue quickly. I am going to open a forum thread to directly address this issue so we have a single place to communicate and get this fixed!
Thank you for your patience and understanding. Stay posted for an update.
Hello all on this thread! Can you please share whether you are using iOS or Android? Many thanks
@Laurent