YI Dome Guard clicks and spins

My new Yi Dome Guard will not pair. Once plugged in, it clicks and then proceeds to spin like a display model or something. I’ve tried different power cords with no luck. I’ve also tried the rest but it doesn’t even reset. It just sits with the red light for a moment, clicks, then blinks red and spins before repeating. It came in a 2 pack and the other paired just fine.

Seriously?? No one can answer this? Customer support doesn’t want to touch it??

1 Like

I am having same problem with the wifi 360 camera only I tried ti reinstall the app on my phone and now the qr code on back with the ID of camera is reading not valid so I mean what now I pay yall for a subscription (wich i have cancelled no use for it if my camera dont work)and magically my camera stops working. Somebody tell us how to fix this working but not working problem

Still no answer. This customer service is a joke.