I have a yi 1080 dome camera. It is stuck on turning! And my reset button won’t work! Omg! I need some help figuring out what’s wrong please!??
hello! @Mia8822 I am sorry to hear you’re having issue with your dome camera constantly turning.
May I ask what the power source is?
Is the power source stable?
How far is the camera from the wifi router?
Are you using iOS or Android?
What app are you using?
What happens when you reset the camera? Please remove the camera from your account before reseting and trying to add it back into your account.
Just a few questions to help point us in the right direction. Your help and patience is greatly appreciated.