YI camera not connecting

Hi I have the YI 1080 wired outdoor camera and I cannot get it to connect. When I plug it in the yellow light shines briefly and then it disappears. I can’t get it to say “waiting to connect”. The app says to reset it but I cannot unscrew the panel to reach it because the screws are so small.

Hi @Missa Normally you have a screwdriver that is included in teh package so check out the screw package. Otherwise take the top of a knife and you should be able to remove the screws slowly then you can access the reset. Also recommend you to do all this inside just to ensure you don’t risk losing the very small screws and once setup is done you can plug it outside.

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