Wi-Fi button is broken

Community Support
#1

I recently changed my WiFi network. I went to reset the camera and the the reset button is broken. Pressing it doesn’t make the LED change to yellow.

Is there any other way to reset the camera?

#2

Hello. Your best course of action would be to contact YI Customer Service team

https://www.yitechnology.com/contact

Alternatively if still in warranty you could try your retailer or place of purchase, if this issue was caused by a warrantable event.

1 Like
#3

How do you know the reset button is broken?

This may sound silly, but make sure you’re entering the reset pin at the correct angle. It can be tricky sometimes.

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