Wi-Fi button is broken

I recently changed my WiFi network. I went to reset the camera and the the reset button is broken. Pressing it doesn’t make the LED change to yellow.

Is there any other way to reset the camera?

Hello. Your best course of action would be to contact YI Customer Service team


Alternatively if still in warranty you could try your retailer or place of purchase, if this issue was caused by a warrantable event.

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How do you know the reset button is broken?

This may sound silly, but make sure you’re entering the reset pin at the correct angle. It can be tricky sometimes.