Where is my order?

Where is my order? Order# YI-21654.

Hi @Martyhamlett, I just found your support ticket. It seems the order is still processing. That usually means the store ran out of inventory and is waiting for more stock to come in. Let me know if you still want to keep the order, or if you would prefer a refund and I can arrange that.

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Where’s my order ORDER #1003
I already have yi cam and want to buy again and then I buy from yi home apps, yi iot lite. I’m in Indonesia. Before payment, it said the shipping max. 7 days. But it’s already 17 days from my payment.
I’ve send 4 emails and no reply at all.

Me too. It’s 17 days from my payment. Have been send 4 emails no reply at all.
Where’s my order ? Yi order: ORDER #1003