Where are alerts saved?

Community Support
#1

Hi again.
I am wondering where the alerts are saved? I’m asking because I have 2 cameras, but only 1 has an SD card, so I thought that’s where they were saved, but the camera without an SD card is saving alerts somewhere…
Any ideas?

Thanks

T

#2

Hello. The six seconds alerts are saved to the YI cloud.

1 Like
#3

Oh. I did not know that… Thanks :slightly_smiling_face:
T

#4

More information on the Yi/Kami alert system can be read here

1 Like
#5

Hello, I have a yi home 2. Now I can only see alert 6 seconds, but now I cannot see time “Machine function” or scroll from left to right all recorded inside SD. On kami Mini is still visible as usual ! It is a problem only with Yi home 2 or it is a new "trick"feature? i.e did you force app to always dump only to the cloud? I prefer only alert, then I will interview my sd. We don’t like all my “6 seconds” saved in your cloud!!! Now you cannot negate yo have our face recorded!

#6

Not sure what you mean. All customers who purchase Yi or Kami devices do so with the knowledge that for the purchase price they have six seconds alerts. Which are saved to the YI cloud. If you don’t like this you don’t buy Yi products.

It is still possible to save to SD cards on Yi/Kami products that support such. This is still available and is operational.

#7

Sorry, I will explain better. 6 seconds are only in last release. Previous release was your choice 6 seconds or only a simple push alert. Second question: In kami mini e Yi outdoor is possible scroll time recorded left to right with your finger. In Yi Home2 is possible only see 6seconds. Maybe is only a bug?

#8

I think is bug happened to another user: No Timeline on YI 1080p Home Camera 2

#9

Yes that should be possible. If you are having that issue. Try Kami Home app. You may also try to remove the current app and install it again.

#10

Thanks, let me say that Kami mini has a super little microprocessor and human detection is better than Yi home 2 (I think)

#11

Yes I think the Kami mini is a step up from Home 2.

#12

Kami apk and yi are the same or not?

#13

kami apk and Yi are almost the same. The bug remains!!. was reported by an user: James Robbins on 17/2/2021. He, like me cannot recording on sd card only on Yi home 2 Steven_Kami

#14

But you said your issue started today?

#15

No no. I was on holiday, I cannot say the exact day.

#16

Ok so when approximately did you see it last recording to SD? That issue was back in February. How old is your camera?

#17

I have 2 yi home camera2 from more than 2 year. Same bug both.

#18

@Steven_Kami - what is the current update on this matter?

#19

I am trying YI Home 4.80.12_20210317

#20
[YI Home 4.80.9_20210217]

release February 18, 2021. still present

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