Static noise from my Yi Home indoor cameras.

Community Support
#1

Hello.
I bought 4 cameras kit 2 months ago and now the 4 cameras are failing, they make a really awful static noise.
What I’m suppost to do?
Thank you

#2

hello @Stayuntrue Welcome to the community! Thanks for joining. We have a couple questions to help us resolve your 4 cameras.

  1. What is the power source?
  2. How far away from the router are the cameras?
  3. Are you running 2.4ghz or 5ghz?
#3

Hello.
The original chargers and cables.
2.4 ghz, I also tried 5 ghz.
It is pretty close to the router.
Thank you

#4

Hey @Stayuntrue I am going to send you a direct message so we can get this resolved.

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