hello! I bought the Yi Outdoor 1080p on Amazon.es but the Chinese version came to me… when I synchronize it, the light stays blue but the app gives an error and does not recognize the camera, and I have read that this version of the camera does not It works for my country. Can someone provide me with the firmware for my country? on the Yi website the links seem to be down. thank you
Customer satisfaction is a priority for Kami Home and we provide 24/7 customer support to our users. We regret that you had an unpleasant experience. Please reach out to us on the email listed below so our customer support can help you out:
For our yearly cloud subscription customers, Kami Home also provides free camera replacement - no questions asked. Let me know if you have any questions.