Hello, with the latest Firmware update, 4 of my 5 cameras have completely stopped working. From what I read in other posts is a problem that has happened to many. I tried to reset but they no longer give any type of acoustic warning to proceed with paring.
On one of the non-functioning cameras I tried to install, as instructed, one of the available firmwares, more precisely the home_yi21gam being my IFUSY44 cameras, but it started speaking Chinese and still won’t let me paring.
The cameras are installed in Italy and I am registered on the Kami Cloud plan which among other things includes, from your welcome message, access to “Priority Customer Service Access to VIP Customer Service”.
Now, my support ticket is number: [#774235] can you please fix my problem?