Yes, I agree. I updated my outdated V1 cameras over a year ago after hearing that the newer models now include AI detection for people. Now they are taking away that feature after I spent all the money to upgrade. I am changing my reviews to a 1 also.
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Same also telling all my friends who has a yi camera or kami camera to do the same and not recommanding the camera anymore…
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Just had few mail with thr support and this is a intended update they said to me that it was free on some model just for testing but was only for becoming a cloud subscriber benefit … that’s the end of our person detection guys… just sell these shitty camera and tell everyone around you not to buy from this shady company
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Bit by bit, Yi is restricting our accessibility to OUR cameras and SD Card recordings. When I first bought these cameras, they were SD Card only and their “cloud” was only for the alert clips. Over time, they got on the bandwagon of paid subscriptions and things started to change. They told us that they would not force us to use the paid subscription service. They slowly took away access. Now it’s steamrolling faster and faster. As of the recent update V3.6.1 from a few days ago (it’s 9/24/22), I no longer get alerts to any person in my driveway. Just bugs, car lights on the street, and shadows from the tree in the wind. My son has come into the garage over 7 times today and not one alert. But let a moth fly by and there it is. This started when they moved “people detection” to the paid subscription. I have made sure my “zone” was set correctly so i won’t get the lights of passing cars but now I get them when before the update, I did not. I have tried different sensitivities but I have to say, a full grown person walking in my driveway should trigger a motion alert even on low sensitivity!!! Nothing. What good is this camera now? It was working just find before this update so I know what it is supposed to be doing!
The previous updates took away the ability to make short recordings from the playback and I was told by Yi that I needed to climb up on the ladder outside and get the SD card then insert it into my PC in order to make a short recording for law enforcement. WHAT? I was able to record from the App before!!
I’ve said all along, if a class action lawsuit gets started, I’m right there because this is our home security they are messing with. Their paid subscription has gone way up in price as well.
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Yes, and they don’t care. They told us years ago that we would not be forced to use the paid plans when we purchased the cameras as SD Card cameras. Yet, each update takes away more and more options and features. Now my camera no longer alerts me to anything other than bugs, car lights on the roadway, and tree shadows moving in the wind. People are still moving so it should alert but it doesn’t.
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I am a software engineer and can pull down the older version of the firmware from the cameras I did not upgrade. But really?! Is that something I should be doing as a valued paying customer? I despise companies that think customers are dumb and can be tricked by some made up semi technical explanation that this feature is no longer possible on the hardware they have. So greedy, so bad… What do we teach our children?! YI/Kami, you are just another disgrace to the technological world, scamming hard working, caring, paying customers. A word of advise, check out a company called Cisco Systems, they still have all firmware of almost every device they ever made. Maybe you’ll learn something about treating your valued customers with respect, maybe not. Too bad I have to waste my valuable time to research another company, evaluate their product, install and setup new 12 cameras and setup all of them in Google assistant and Alexa. I would definitely remember your company and dedicate some of my time to give you the review you deserve on all social networks. And believe me, being a software engineer I have automated a one click posts of my reviews across all social networks so I won’t be wasting my time. Your support is not existent, never replies to what they don’t feel like replying. Sad to say you looked like a promising company but sending me nightly almost hundreds of alerts of movements due to night moths flying around is definitely putting you in the ditch for me.
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Well said! I got an email reply from “customer service” today that said if I want to resolve this issue (started a week ago with the newest update) that I should try a paid plan. Hmmm, I got these cameras long before Yi had paid plans and the reason I chose Yi at the time was because they didn’t require a paid plan. Slowly, they are moving all features to the paid plan only. It’s dirty business.
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Yeah I got the same answer by contacting them… what a scum a of company…
I just bought reolink camera … never returning to Yi/kami camera again !
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I have tested some older versions of the Yi Home app. The last working one with person detection and region setting is the YI Home 5.5.6_20220419072150.
Available among others here: https://www.apkmirror.com/apk/kami-vision/yi-home-2/yi-home-2-5-5-6_20220419072150-release/
did you all get the email last night? no more 6 second clips - I dont know what this means for the SD card users? honestly I couldnt care less about the cloud services, I just want to run the cameras, some 24/7 and others with motion detection…all recording locally. I tried to open a new post but I am being censored.
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Would not even be that bad if the cloud was decent price. Google $100 a year unlimited cameras including 24/7 recording on cams that support that. I want my money back for at least the kamis since the website still shows person detection.
All motion detection has already stopped working on one of my cameras that has continuous SD card recording enabled. I am very disappointed, this is a clear case of bait and switch. I recommend everyone leave reviews of how they feel at the very least. I am frustrated and will now have to look for another solution.
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Hi all. I’ve opened a case with Support but they only say there’re working on it but no news. Even in the same email they offered me an special discount to buy their cloud plan. Incredible.
Probably our local laws can do nothing about it but the way I’ll do is adding as much negative comments as I can in Amazon, where I bought my camera. For sure, recommend all my friend do not buy this vendor anywhere. It’s a really fraud what we are suffering. We buy a number of cameras with their SD Cards to avoid montly cost or whatever reason and now we can to keep our cameras just to look in real time. They didn’t advice about this anytime before buying!!! It’s a real fraud!!
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I have 15 cameras. Each of them are in different city for remote checking my small businesses there.
Years ago I thought this is the only one company which offer everything what I need without extra plaid plan.
Now my cameras as not as describe in seller offer as on the box so I decide to return it to seller because of it.
I hope that YI managers will be annoyed about their distributors complains of loosing money.
And maybe then they will change something.
For now I am looking for better cameras set.
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I will also return to the seller 4 cameras that are not doing what I bought them for.
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Как это сделать? ,у меня такая же проблема ,в ответ на мои просьбы исправить проблему и выслать мне старую прошивку техническая поддержка присылает мне инструкцию как сбросить камеру к заводским настройкам и настроить приложение, они пишут мне это несмотря на то что я много раз им писал что проблемы начались после обновления программного обеспечения прошивки, они издеваются
I got sent instruction how to enable the detection of the firmware that I do not have any longer because I was pushed to upgrade. I need to roll back. This is unfair business and tricking all of the loyal customers into upgrading so we loose the features that were free of charge and are forced to pay for cloud subscription. Why is all camera view only available with cloud subscription? Another poor customer service decision that is making all of us customers look somewhere else. Keep your cloud subscription to storage and recordings availability for the ones that need it. STOP FORCING it on us!!! Just check how many of us a leaving and how the forum is full of disgruntled customers. Bad business decisions in a time where there are millions of other options 
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They push new firmware to the cameras and remove features. Do not provide an archive with previous firmware versions like any other respected company.
YI Technology, a Shanghai-based home security and action camera provider, belongs to Xiaomi Ecosystem . Its YI Home Camera made a hit in China. Currently, the company has 3.5 million active users in ten international markets.
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I got 30$ discount from YI support which I could use only wth annual plan to “restore” my person detection. What a joke! Guys, remember that now your cameras as not as descripbed and you have RIGHT (accoring to EU and proabably international law) to RETURN this shitty cameras to local distributor, even if it has 2,3 or 10 years. Yes, you can RETURN it even after 10 years becuase THIS PRODUCT IS NO LONGER WORKING AS DESCRIBED. Now we should advise each other, which of the brand will REPLACE our previous YI cameras. If you find something with build-in person dection please let us know here.
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