Pairing times out for camera when reset

[Steven_Kami]

Hey @jg101090 Thanks for coming to the community! Glad to have you around. Can you give us a little more detail on what’s going on?

[pbstar123]

I have the same problem my cam got disconnected and now it is not pairing. It gives a message Pairing timed out. I have tried all the methods discussed in this forum including the one related to unblocking the IP in the router. Nothing works. Its just been a few months that I bought this camera and the issue persists.

[Steven_Kami]

Hello @pbstar123! Thanks for coming to the community forum for more information.

Pairing Time Out Resolution

Hello Forum! Anyone having issues with pairing time outs, please try this solution listed below. This was shared by an awesome community member and I thought it deserved its own thread. From the community member: “I fixed it by doing the following. My wireless router was actively blocking the cameras IP address. I found this by watching which IP address was being assigned to the camera after it connected to the wifi. then went into my security settings for the router and saw it had a red X…

[Rolo]

The IP was the problem on mine too , for some reason my router was blocking the cameras IP thank you so much !

[Steven_Kami]

Thanks for the update @Rolo ! That’s a good place to start when having connection issues. Check your router settings and sometimes it is as simple as that.

Happy Holidays to all!