Outdoor camera installed, paired, but doesn't appear

Dear Yi support,
I just purchased my second Yi camera, (out door camera) and although it I associated it with mi 2.4Ghz wifi and paired it with my account I cannot see it on my Yo IoT app. The other camera which is a dome rotating camera (apparently you don’t produce/sell those any more) works fine.

I tried restarting my phone, resetting the camera installing a memory card… But nothing

Now my question is: is the reason why I cannot see my second camera, because I need a monthly subscription?

Any help you can provide is very much appreciated.

Regards Enrico

We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at https://www.kamihome.com/contact so we can help resolve this issue. Thank you.