Hi,
@samuelcooper I apologize for your camera not being able to record past 6 seconds. As long as the microSD card is formatted properly, you will see the full event when clicking on complete clip in Alerts. In this instance, your card wasn’t recognized and the app went into “live” mode instead of “playback” mode. If you are using a microSD card and a cloud service, the cloud service takes precedence. In Alerts, if you click on the complete clip, you will be directed to the event in your cloud instead of the playback on your microSD card. When using both, you will need view the “live” mode of your camera and then click on the top part of the screen to view the timeline for your camera playback on the microSD card. There is an option to view a continuous recording on the microSD card. To do this, click on the hexagon symbol inside your camera thumbnail. In Settings, click the green toggle switch next to “Activity Detection Recording”. This will disable the ability to only record when activity is detected. However, if your microSD card is not recognized or formatted properly, you won’t be able to record continuously or when activity is detected.