kami outdoor security camera - wifi password error

After an AC power fall out my cam cannot connect. Tried ro delet, add, reset, but after reading QR code it runs error always “Wifi password error”.
I have fou cams same type and I know how to do pairing.
So, what the problem is … ?
If anyone know the solution please share with me.
Thanks.
Borla

Hello. One thing to check that your camera is on your 2.4 wifi network and ensure your phone is also. It may help to log into your router and temporarily turn off the broadcasting of the 5ghz network.

Check that location services are turned on and the app is allowed.

Take a look at this video guide: https://m.youtube.com/watch?v=96V2eI_tGAc

Check out this document https://help.yitechnology.com/hc/en-us/articles/360000271133-Setting-Up-Your-Camera-With-YI-Home-app

Let us know how you get on.

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Great suggestions Yorkshire!

Also, make sure your phone is also connected to 2.4ghz!

How far us the camera from the router?

Try the troubleshooting methods above and let us know how it goes.

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