Kami app problem

Community Support
,
#1

Hi everyone,

I’ve been having connections issues so reinstalled the app and now the app will not let me log in.

Any ideas
Kami App
I’m using an iPhone 11

Kind Regards

#2

Hello. What error message are you receiving and have you checked that you are logging into the correct region?

Try to log in to https://cloud.yitechnology.com/#/login

and confirm what happens

#3

Hi Yorkshireuser

Thanks for your replying.
Instead of using kami app I used the YI app instead and it worked. But error I was getting was this.

image
image828×1792 82.3 KB

It’s all working now

Kind Regards

W

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