Just Received Cameras Having problems with Setup

I have just received & unpacked my YI Home 2K Pro cameras. I am attempting to set them up. I have spent 2 hours on attempting to get only one of the three camera set up. I am about ready to throw it across the room. First, I can’t get the bar code to scan which could be why I have listened to this now annoying voice saying, “waiting to connect” for about a hour now. I have already reset everything. I attempted to scan the bar code with the Transparency app & it will still not register on the YI app. Any help is appreciated. Thank you in advance.

Hi, we would like to fix this. As we don’t have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better. We look forward to your email.