@mcdirk @Kar Please try updating your firmware. If you cannot update your firmware, we will go from there.
Firmware is already updatet to latest version.
same for iOS app
Problem is in app
Can you triy turning OFF “Activity Detection Recording”? This will record everything not just detections to see if it will record anything to the SD card?
It’s already turned off.
The data is on the SD card.
The problem is that the app is only able to playback the day of formating the sd card. Only option to playback recordings of later days is to slide to just before midnight and keep the playback running. But you can’t select a time, the viewer will display "No video recorded to SD Card on ‘x’ "
I don’t want to be a beta tester. Please test before releasing an update. I was happy with the ‘old’ app, it was working just fine…
Something did charge with the latest update of the Yi Home app to 5.1.0
I can playback today!
So now only the days between formating day and “today” are displaying the "No video recorded to SD Card on ‘x’ " message.
Looks like they found a part of the problem, hopefully a quickfix is on its way!
Same here.
Still having issue with the in between days. But at least can playback the immediate day.
Can someone fix this, I am happy to provide more information if it helps.
I have the same problem on only one camera it won’t show recorded video for yesterday but ok for the day before what I would like is for to have a time stamp on recorded videos for proof for Police
shireking
any progress solving this issue?
I’m having the same issue. Is it both apps? I’m currently using Yi Home but was told previously when there were sd card issues to use the Kami app. I’m too lazy to reinstall it if that one isn’t working properly either. I thought since there had been a message in the app about sd card playback that the issue was being fixed. I currently get alerts but can’t view anything that should be recorded aside from the short clip. I’m waiting for maintenance and 2 different state inspectors at my apartment, I want to know they show up!
Hey @sharonanne can you update your app to the newest release and test? This issue has been resolved with our most recent release.
Yes, mine are all working now. Thanks!
1 Like
Update to the latest app on iOS (v5.2.0). Problem still persist.
Still can only view SD card contents of the immediate day and the oldest day in the card. Any day in between is showing “no SD card” error.
Can some one from KAMI / Yi look into this and fix it?
Hey @jack01 Can you send us a screenshot of the app view you are referring to? We have multiple people who reported the newest release fixed this issue so I do some concerns. The screenshot will help. Many thanks.
Hi, thanks for replying
The issue still persists. Here are the screenshots
And this is v5.2.0
So for example today is 6th, I can view and move to any footage within the 6th. But once I moved beyond 00:00 I cannot go back to the 5th, which I am sure I was able to view it yesterday. Likewise, if the time, date passed midnight of 6th. I will no longer be able to view the footage of 6th, not until the “6th becomes the 1st in the screenshots”
Hi! I am running IOS and using Kami cause i was told it had less glitches. Now I am having the “no sd card detected” error pop up on only one of my 2 outdoor cameras. So i cannot reformat the card cause i does even give me an option. Since it doesn’t realize there is a card inserted. What do i need to do? I already deleted the kami app. Should i use Yi app instead? Also, should i delete the camera? And reinstall? Why does this keep happening? Is it hardware or software issues?
Have you tried removing the SD card and turning off the camera?
You could try a different SD card in the camera and try the current SD card in another device. Can you remove the SD card and access it from a computer?
1 Like
Give the above suggestions a try and let us know how things go. If you reset the camera, be sure to delete it from you account before you go through the pairing process again. Let us know how testing goes.
Hi, on 5.3.1 yi camera.
Formatted the card twice, restarted as well, tried different card as well.
None seems to work. The bug still persist.
As can see from the screenshot. The footage on the 9th is inaccessible. But when the card has been filled up, when the 9th becomes the earliest footage remaining, I can replay it.
We have finally been able to reproduce this issue with SD Card playback. We do appreciate all your patience while we work to troubleshoot. Our team is currently working to address this and will release and update soon. When I know more, I will be sure to let everyone on the forum know.
Have downloaded the new update format card in two cameras one still says no video recording yesterday don’t no what else to try
shireking