Iphone 12 IOS V. 14.8
Yi Home 720 and Yi Home 1080
Yi Home app 5.0.2
I have reformatted my sd cards and the same thing happened, at midnight it stopped. Then I bought new cards and same thing happened.
As you can see it still records when motion is detected but the 24 hour access cannot be seen.
Thanks!
Hey @BostonDude thanks for the info. I asked you in a different thread for camera model, please disregard. Let me send you a direct message to see what we can do.
Same here, not solved for me so far.
Using iPhone 11 Pro; iOS 15.0.1
App version = Yi Home v5.0.2 ; Kami v3.0.2
Camera = Yi dome cam 1080p.
Firmware version =1.9.2.0I_201812141405
Also done a reformat of the SD CARD. But issue still persist.
iPhone 12 mini
iOS. 14.7.1
Already reformatted SD card multiple times.
Reset. And even re downloaded app.
Kami app 3.0.2
Same problem with SD card playback.
Iphone SE 2 with IOS 15.0.1
Yi Home app
Yi Home camera 720p with latest firmware 1.8.7.0F_201809191400
restarted, reinstalled and formatted
After formating SD card I can only playback until midnight of the day of format.
The recording is on the SD card but the viewer displays "No video recorded to SD Card on ‘x’ " x = every day after the formating day
When I scroll to 23:59:55 on the day of formating, the playback runs also after 0:00:00 the next day, so the data is on the SD card.
So there is a bug in the app that hopefully will be fixed very soon!
@mcdirk @Kar Please try updating your firmware. If you cannot update your firmware, we will go from there.
Firmware is already updatet to latest version.
same for iOS app
Problem is in app
Can you triy turning OFF “Activity Detection Recording”? This will record everything not just detections to see if it will record anything to the SD card?
It’s already turned off.
The data is on the SD card.
The problem is that the app is only able to playback the day of formating the sd card. Only option to playback recordings of later days is to slide to just before midnight and keep the playback running. But you can’t select a time, the viewer will display "No video recorded to SD Card on ‘x’ "
I don’t want to be a beta tester. Please test before releasing an update. I was happy with the ‘old’ app, it was working just fine…
Something did charge with the latest update of the Yi Home app to 5.1.0
I can playback today!
So now only the days between formating day and “today” are displaying the "No video recorded to SD Card on ‘x’ " message.
Looks like they found a part of the problem, hopefully a quickfix is on its way!
Same here.
Still having issue with the in between days. But at least can playback the immediate day.
Can someone fix this, I am happy to provide more information if it helps.
I have the same problem on only one camera it won’t show recorded video for yesterday but ok for the day before what I would like is for to have a time stamp on recorded videos for proof for Police
shireking
any progress solving this issue?
I’m having the same issue. Is it both apps? I’m currently using Yi Home but was told previously when there were sd card issues to use the Kami app. I’m too lazy to reinstall it if that one isn’t working properly either. I thought since there had been a message in the app about sd card playback that the issue was being fixed. I currently get alerts but can’t view anything that should be recorded aside from the short clip. I’m waiting for maintenance and 2 different state inspectors at my apartment, I want to know they show up!
Hey @sharonanne can you update your app to the newest release and test? This issue has been resolved with our most recent release.
Yes, mine are all working now. Thanks!
Update to the latest app on iOS (v5.2.0). Problem still persist.
Still can only view SD card contents of the immediate day and the oldest day in the card. Any day in between is showing “no SD card” error.
Can some one from KAMI / Yi look into this and fix it?
Hey @jack01 Can you send us a screenshot of the app view you are referring to? We have multiple people who reported the newest release fixed this issue so I do some concerns. The screenshot will help. Many thanks.
Hi, thanks for replying
The issue still persists. Here are the screenshots
And this is v5.2.0
So for example today is 6th, I can view and move to any footage within the 6th. But once I moved beyond 00:00 I cannot go back to the 5th, which I am sure I was able to view it yesterday. Likewise, if the time, date passed midnight of 6th. I will no longer be able to view the footage of 6th, not until the “6th becomes the 1st in the screenshots”
