you can from an other region (asia, usa, …).
that is to say its a problem with european servers
Does anyone know another app/camera where I can record my live videos and save them on my iphone?
Mine is working now. Hopefully it lasts!
Could try Vico Home or something like Ring (with sub).
I logged in on Windows for about a whole minute and now it’s gone again. Android still wouldn’t log in at all.
I definitely spoke too soon. It let me in on my phone, but no other app… and is very glitchy 
it’s working on android now. I logged in with success and I can watch my feeds.
with CVR it records everything of the day 
But nothing on Windows App for now
I have exactly the same problem. I can’t reach my cameras anymore. Also no longer via the app for Windows.
What terrible service from you. The frozen green home screen issue is also not resolved. Every time delete and reinstall the app on my iPhone. And you do NOTHING about it.
I’m logged in on android now, but trying to pair with 3 different phones, one of which has and older app (which usually works best) and nothing happening. If it bought a pair of shoes, it would instantly lose one.
Same problem here. Nothing but problems during the day. In the end I deleted the App and installed it again.
Now login seems to work again, but 1 of my 3 cameras can’t be connected despite being in the account. Really weird and annoying. Did that with deleting and reinstalling several times now. Time to look for another app / other cameras.
Unable to log in. Invalid data format error. Someone from Yi let me know, please. In these holiday days it was essential.
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We are sorry that our app does not work on your device. Our team is aware of these issues and is actively working to fix. We will be releasing an update to resolve the issue. If there is anything we can do for you, just let us know at https://www.kamihome.com/contact
Still not workin! The authentication doesn’t happen, no email is sent.
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So annoying, thought it was a fault my end, tried deleting cameras and reinstalling but wouldn’t so on thier online help advice uninstalled app but now cannot reinstall the app. Now have no security, well done Yi.
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android app does not work one more time…!!!
worked since 7pm et down at 11 PM
let’s play:::::::!!!
What you can do? Fix it!
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ISO app been down most of the day, can’t set to home or away, can’t access cameras, totally useless. Once again it stops working for no apparent reason. Why can’t you either leave it alone or test before mucking about adding unnecessary kami cloud offer banners and adverts. It’s becoming a @-%+£& joke!!!
Get it sorted and stop pissing about YI.
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My app on ios is running, no more problems with log in fails or authentification emails. All fine on your end?
I am sorry Yi/Kami but it has to be said…. You are clueless!
You continually break the software for idiotic reasons, leave your user base in desperation, fail to address their concerns that mount post after post. Then all of a sudden out of the blue it gets fixed locally your end meaning it was an error again your end…… and you expect your customers to be happy……… I would be bankrupt if I did this to my customer base.
Wow. Kami’s response is unbelievable. They simply do not give a f$% about their customers.
Not only do they have the gall to bait and switch, selling you “no monthly plan required” cameras and then taking away basic features and hiding them behind a paywall, but some marketing genius on their end has also decided to alienate their captive users even more by adding unskippable ads! on your SECURITY SYSTEM. That you PAID FOR.
Furthermore, now they have days and weeks of downtime, and their only response is some AI generated bulls%^$ like “oopsie, we’re working on it. if there’s anything we can do blah blah blah”.
So glad I only opened one of the three cams I bought. These are going straight back to the retailer. No way will I take a chance on a brand that makes a mockery of their customers. I hope someone hacks the firmware so your poor users can finally use their cams as intended, without any of your dirty, DIRTY tricks.
Get your act together or lose what little market share you have left.
SHAMEFUL.