How can I see beyond 6 seconds?

Community Support
,
#1

Hi there,

I am using a SD card, and not subscribed to the cloud service. How can I see beyond the 6 seconds of alert?

Regards
Jack

#2

Hello. You need to view the alert and when the six seconds is over click on the option called ‘Complete Clip’. This should load the full video.

If this is not working see > IOS APP ALERT FUNCTION | Alert - Playing ‘Complete clip’ Issue (clip does not play when pressed)

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#3

Thanks @YorkshireUser! Appreciate you :slight_smile:

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