The last 3 screenshots show the side yard of the propane tank that was not there in one recording and there in the next less than 10 minutes later but never showed the delivery guy opening the gate and setting it there and I included a screenshot of the delivery guy from the driveway camera which captured what I think was all the motion of his truck pulling up, him coming to our front door, unloading the tank, etc… everything that time. The pictures help tell the story here. Sorry for all the separate posts but the forum will only allow me one image per post because I’m a rookie here.
me too , I have raised this topic on the forum but so far do not see my post .
My issue is like this:
The motion detection does not seem to pick up big movements.
Pl. see that attached file. My wife and son left from this place in their car at 0545 hrs and there is no alert neither any cloud signal for this.( I have the standard cloud plan)
all i see is a lot of flase positives from 0822 onwards( alerts & clouds)
my motion detection setting = always
security = medium
a car + 2 grown ups were not captured as alerts at kind of point blank range/region , this is giving me some concerns
it seems the camera is also sleeping during the wee hours ?
Hello. How do the objects move on the image shown?
For further advice take a look at
If they cut across the image from left to right (rather than up and down) then there could be a bigger issue.
Also did it ever work on that position ?
Hi
Thx. for getting back. as per the article I am doing all right 
-cameras is mounted 8 to 10 feet from the ground
-enough light to maintain monitoring during the night (my porch is lighted the whole night)
on your question : <How do the objects move on the image shown?>
you must have seen the attached file I sent. the car moves horizontally back to the main road , and the people come out of the garage (left) to the parked car
This is where the car in question is: https://ibb.co/X50W9Lq
but the camera picks up the black passing car behind very promptly.
But this small white car (red arrow) moved out of the picture & nothing was recorded.(as if the camera is sleeping during the wee hours)
Finally , you asked : <Also did it ever work on that position ?>
Yes it did , it picks up people moving near the car and our front door :https://ibb.co/VVVxvKb
and this is the position of the front door camera : https://ibb.co/7tJxXsf
so what could be going on here ?
Thx.
That in theory should work. Have you tried testing it. By walking in front. The only thing is the camera looks rather ‘flat’ to the white Hyundai in that image supplied.
I always recommend having some downward angle on the camera so it’s like pointing down rather than flattish
i did & swayed my hands. i could see myself live , but yes…it does not come up as an ‘alert’, & neither on the cloud. i guess that is it …these 'big ’ moves are no moves for the camera ! , but all happening on the road behind is . hmmm scary.
Hey @Radaway Thanks for all the super helpful feedback. I am going to send you a direct message to grab a little more info. You might be able to help us out a little and hopefully in turn, make your motion detection more accurate.
Thanks for your patience. Please check your forum inbox for a quick message from me
I’m assuming the gate is a blind spot in the motion detection for my side yard camera because it didn’t trigger any recording of my son bringing the mower through. Here is a screenshot of a false positive right before he went through the gate and I’ll post a screenshot of the very next recording of him already through the gate mowing the grass. Why doesn’t it catch him opening the gate and coming through it?
Hi B0b
I have send some similiar(or even exact) issues to steven in form of video clips that I recorded where there was (big) motion but none was detected. Steven will hopefully liase these clips with his AI team and hopefully we will get a better update on the cameras( specially their motion detection capability and a proper algo). If possible try to send some of your own clips to steven- that way these guys would have more sample data to work with and I think we should be in Good hands here .( I would request others too browsing this post to chip in with their near-missed situations …the more data the more better the algo gets)
Best
Hey @B0b Thanks for sharing this clips. I am going to send you a direct message so we can take a look at these clips in-house and run some models to improve the overall accuracy. <br.>
Check your forum inbox for a quick message from me with my email address.
Thank you @Radaway I have sent your clips to our Product Management team today. I will have more info for you tomorrow.
I wanted a high angle so I placed a Kami-mini in an upstairs bedroom window looking down on my front yard. This eliminates street background and light interference.
I set an activity zone just covering my drive/walkway and a small portion of the street.
When I add a doorbell camera i’ll have all the coverage i need.
Which brings up a question:
I assume the doorbell camera is live all the time and not activated by pushing the doorbell? I suspect my six seconds of recording will cut out just as the delivery guy runs off with my package.
What’s the rationale behind 6 seconds? Could it no be 10 or 15 seconds?
I delete all my alerts other than deliveries or wildlife so storage isn’t a problem.
I kinda went off topic a bit there. Sorry.
@CamKam It’s all good! Still related to motion detection
6-seconds is our standard clip length across all our cameras. Are you a cloud subscriber?
Just lost a long reply in the ether.
In brief, I’m not a subscriber because I don’t see the need for how i use the camera, which is to watch for expected guests, grocery deliveries etc. (I’m retired with serious arthritis) Also, with many of my friends, I’m concerned that the whole software industry is shifting to subscription. A dangerous trap for your monthly credit card bill and a nightmare to manage.
Just being the poor man’s advocate.
Hi Steven
just catching up on your post a few days back …did your 'Product Management ’ team make anything out of the situation yet ?
here is another example of a ‘big’ motion getting missed completely.
@ 20:30 my kid is on the porch and so is that small white car.
next alert is @ 20:40 , the car is gone
but I never can see who boarded the car and when did the car move away.
This looks to me still being a big issue and would make some rethink about the cloud services(a car with it’s driver who got in and drove away were not picked up)
False positives tend to receive the most attention .
False negatives are far less obvious, since by definition they are triggering no alerts and are typically not detected until well after the fact
the system is not operating effectively – Rules and scenarios are incomplete or not being properly applied. In still other cases, false negatives result from data
issues. Information is not flowing into the monitoring system properly maybe due to technical issues .
would like to know what’s your opinion here please.
I don’t subscribe to the cloud. I have 64Gb micro SD cards in each of my cameras. If you look at the bottom of my screenshots the recordings are shown in red on the time line. My point is this happens whether you use the cloud or not and I assume its a problem with either the camera or firmware?
Hey all - still looking into this. Your patience is greatly appreciated. I will follow up with all tomorrow morning after I have spoken with the product team.
@B0b thank you for clarifying. I will be in touch.