Firmware update!

After recent firmware disaster, mangaed to do update all cameras except one.
It is 1080 Yi hoem
It offers you to update to latest firmware ( 12.2.0.2 202212191129), it goes through the procedure, downloading… updating…
But it does not update.
I have so far deleted the camera, reset and re installed, still the same problem.
I have contacted support team, it does not seem they can fix it, as they keep saying they are awrae of these problem…
Any idea?
thanks

Hey,
Apologies for any difficulties you experienced. We’d be happy to take a look into this for you, please contact us at https://www.kamihome.com/contact.
Thank you.

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