31/12/2020 After updating the latest firmware via an application
Yi drom u
Hello @oatzone thank you for sharing these screenshots. Very helpful!
Have you checked to see if there is an updated version of the firmware via your app? You can manually check via the “settings” tab in your app account.
If this does not help, we may need to open a ticket with our customer support team to work towards a resolution. You can email them at email@example.com
Please let us know if the firmware update helps or if we should move to sending our support team a message.
I will send to support thx