Downloaded YI Home Cam app on laptop but won't let me sign up??

Hello. I have tried to sign up and it says the says the validation code is incorrect. I keep trying to type in other codes and no luck signing up. Any ideas how to fix this? I am unable to dl the app on my phone right now as my phone is too old.

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@hleigh2489

Hi Heather, thanks for joining the YI and Kami forum :slight_smile: Am I understanding correctly that you recently purchased a camera, and are trying to set it up using the PC desktop app on your computer?

Iā€™m experiencing the same exact issue. What is the solution?

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