Customer services.

Can some one tell me how to get a hold of someone. I try reaching out to a customer service about my baby monitor and they just keep sending me the same email over and over again

Hello do you have a ticket number for your concern. What is your issue with the camera?

You contact Yi support via email. Unless you pay for subscription cloud which brings you phone support.

Hey @Mroma688 the best way to contact our customer service is through this link here:

You can even live chat with one of our reps.

If you have a customer service ticket number, please send it to me and I will do whatever I can to move this forward. Thank you for your patience and understanding. Hope you are having a lovely day.