CAPTCHA fails to populate on iOS App

Cannot sign up to YI IOT app b/c it fails to populate the required captcha entry. Please advise.

Hello @Shaun1906 welcome!
Try creating an account using the KamiCloud website:
You can sign in to the YI IoT app using the same account credentials created in YI Home or Kami Home app and even accounts created using the website.
Hope this helps!