Cancellation is being promised but not getting done done

Can I have tons of messages conversations back and forth promises from people that they were canceling my account and I would no longer be charged anything and these have gone on since April and every single month since then I’ve had to call and try to cancel it again and I’ve never gotten a refund I’ve gotten offers for free cameras but I don’t want this system because the system does not work so what do I got to do to cancel this account and what do I got to do to get my money back and why is there not a way to get in touch with customer service because the chat bot offers no solution. If I can’t get this solved this month I am calling the better Business bureau


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