Cameras only recording 5-10 seconds

I have 4 cameras I use in my business, I have the cloud subscription and I used to be able to sit and review when somebody came in and it would record from the moment they were in view to the moment they were not or couldn’t be heard. Now it records them for 5-10 seconds and then stops recording even if they are still within view. I am not sure how to fix this, I know before it worked fine and I just noticed this issue in the last couple weeks. Thanks

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