All of a sudden I am not getting any recordings of the sixth second of activity. I live 500 miles away from my 92-year-old mother and it is imperative that I am able to see as she enters the bedroom etc… I recently got a new phone and I’m wondering if it has something to do with this, but my other cameras with other companies are working fine, SD card is fine etc. I need help
Hi, we would like to fix this. As we don’t have your email address, can you please write to us at https://www.kamihome.com/contact so that we can help you better. We look forward to your email.
My e-mail is email@example.com. I have tried several times to contact somebody to figure out why my mothers camera is not recording any activity and I’m not receiving the six second clips. I do see the live view but it’s imperative that I am able to see when she is moving.
The 6 seconds are not free anymore… that’s why.