BUG - Offline Notification - Your login has expired, re login required


@Kami_Mark @Steven_Kami @Kami_RA

Since today I can’t login to the mobile application despite password reset.
I get following error message/pop up: Offline Notification - Your login has expired, re login required

I tried with Iphone 12 and 13

I can’t use any of my camera please fix that ASAP

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We are pleased to inform you that the issue you reported has been successfully resolved. We have taken immediate action to address the matter.

You can start trying again and confirm.

To ensure your continued satisfaction, please do not hesitate to reach out to our customer support team should you have any further questions or concerns. We are here to assist you and provide any additional assistance you may require.

Once again, we apologize for any inconvenience caused, and we thank you for giving us the opportunity to resolve the matter promptly.

Thanks Sarah @Sara @Sarah_Kami

Working again but now another issue came again … when switching to AWAY all my indoor camera are not switching on smart detection anymore.
If I do it manually and then switch HOME then it turns it off.

But AWAY doesn’t work anymore and doesn’t turn on anymore art detection for all camera.

Are you working on a fix also?

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